Buyer Protection
Buying art online should not be a leap of faith. You see your real painting, not just a photo, before it leaves the studio.
You order
Pay securely by card, Apple Pay or Google Pay through Stripe. Your painting is reserved for you.
The artist signs, we frame
The painter signs the canvas and the certificate. Our studio frames it and fits hanging hardware.
You approve it on video
Within 5–7 days we send a short video of your actual painting: front, side light across the brushwork, close-ups, the signature and the frame.
It ships, insured
Only after you approve. Packed in a wooden crate or reinforced box, insured for the full price, delivered to your door in about 10–15 days.
Questions
What if I don’t like the painting in the video?
Tell us before it ships and we refund you in full. No restocking fee, no questions asked.
What if it arrives damaged?
Every shipment is insured for the full price. Send photos of the damage and packaging within 48 hours of delivery and we will arrange a free repair or a full refund.
Can I return it after delivery?
Because you approve the real painting on video before it ships, we do not accept change-of-mind returns after delivery. Damage in transit is always covered.
Are there extra customs or delivery charges?
The price you see includes framing and insured delivery to the US. We are confirming import duties with our forwarder; any duty will be shown before you pay, never collected at your door.
Is the painting authentic?
Yes. Each painting comes with a certificate of authenticity signed by the artist. Limited studio editions are numbered, for example Edition 3/5.